Glenfield Woodlands
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds17
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2023-11-28
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth40
- Compassion & dignity40
- Cleanliness40
- Activities & engagement35
- Food quality35
- Healthcare35
- Management & leadership35
- Resident happiness35
What inspectors found
Inspected 2023-11-28
Is this home safe?
Is the care effective?
The November 2023 inspection rated this domain as Not Yet Rated, and no specific findings about care planning, training, healthcare access, GP liaison, medicines management, or nutritional support are available in the published inspection text. The home lists dementia as a specialism, which implies a responsibility for staff to hold appropriate dementia training, but this has not been verified through inspection evidence. The absence of domain detail means families cannot draw on inspection findings to assess whether care is effective.Is this home caring?
The November 2023 inspection rated this domain as Not Yet Rated, and no specific observations about staff warmth, dignity, compassion, or the pace of care are available in the published inspection text. There are no recorded quotes from residents or relatives and no inspector observations of daily care interactions. This is the single most important domain for most families and the one most completely absent from the available evidence.Is the home responsive?
The November 2023 inspection rated this domain as Not Yet Rated, and no specific evidence about activities, individual engagement, flexibility of routines, end-of-life care planning, or response to individual preferences is available in the published inspection text. The home lists dementia and mental health conditions as specialisms, both of which require highly tailored, responsive care — but there is no inspection evidence to confirm this is happening.Is the home well-led?
The November 2023 inspection rated this domain as Not Yet Rated. The home is registered under Holmwood Residential Care Limited, with Mrs Sharon Wendy Illson listed as Registered Manager and Miss Sharn Samantha Sydney as Nominated Individual. The overall Requires Improvement rating, representing a decline from Good, raises questions about leadership stability and governance that the published inspection findings do not answer. No evidence of management visibility, staff empowerment, complaints handling, or quality monitoring is available in the published text.
Source: CQC inspection report →
What the evidence base says
The team at Glenfield Woodlands has experience supporting residents with dementia alongside those managing mental health conditions. They're also equipped to care for people with physical disabilities. The home provides dedicated dementia care, with staff who understand the unique challenges and needs that come with memory loss. Their approach combines specialist knowledge with practical daily support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home received a Requires Improvement rating at its November 2023 inspection, with no domain scores available, meaning there is very little specific evidence from the inspection on which to base confident family reassurance. The rating has declined from a previous Good, which is a significant concern.
Homes in East Midlands typically score 68–82.Worth a visit
This home, a 17-bed residential service in Leicester caring for people over 65 including those living with dementia, mental health conditions and physical disabilities, was rated Requires Improvement at its November 2023 inspection. This represents a decline from a previous rating of Good. Importantly, no domain-level scores were published alongside the November 2023 report, which means the inspection findings available to families are extremely limited — there is no specific evidence from inspector observations, resident testimony, or record reviews that can be used to independently assess quality of care in any area. The most important thing to understand is that a declined rating with no supporting detail is a genuine uncertainty, not a reassurance. Before considering this home for your mum or dad, we strongly recommend arranging a visit and asking directly: What caused the decline from Good to Requires Improvement, and what specific actions have been taken since? Request a copy of the improvement action plan, ask to speak with the registered manager Mrs Sharon Illson, and pay close attention to how staff interact with residents when they do not know you are watching. The most recent assessment was completed in March 2025 and published in May 2025, so ask the home for the latest position on any outstanding concerns.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Glenfield Woodlands measures up against the other homes you’re considering. Free account.
In Their Own Words
How Glenfield Woodlands describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and mental health support in Leicester
Glenfield Woodlands Care Home – Your Trusted residential home
For families seeking specialist care in Leicester, Glenfield Woodlands Care Home provides support for people living with dementia and mental health conditions. The home, which also welcomes residents with physical disabilities, focuses on caring for adults over 65 in the East Midlands.
Who they care for
The team at Glenfield Woodlands has experience supporting residents with dementia alongside those managing mental health conditions. They're also equipped to care for people with physical disabilities.
The home provides dedicated dementia care, with staff who understand the unique challenges and needs that come with memory loss. Their approach combines specialist knowledge with practical daily support.
“To understand more about their approach to specialist care, arranging a visit can help you see if Glenfield Woodlands feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
This home received a Requires Improvement rating at its November 2023 inspection, with no domain scores available, meaning there is very little specific evidence from the inspection on which to base confident family reassurance. The rating has declined from a previous Good, which is a significant concern.
Homes in East Midlands typically score 68–82.Worth a visit
This home, a 17-bed residential service in Leicester caring for people over 65 including those living with dementia, mental health conditions and physical disabilities, was rated Requires Improvement at its November 2023 inspection. This represents a decline from a previous rating of Good. Importantly, no domain-level scores were published alongside the November 2023 report, which means the inspection findings available to families are extremely limited — there is no specific evidence from inspector observations, resident testimony, or record reviews that can be used to independently assess quality of care in any area. The most important thing to understand is that a declined rating with no supporting detail is a genuine uncertainty, not a reassurance. Before considering this home for your mum or dad, we strongly recommend arranging a visit and asking directly: What caused the decline from Good to Requires Improvement, and what specific actions have been taken since? Request a copy of the improvement action plan, ask to speak with the registered manager Mrs Sharon Illson, and pay close attention to how staff interact with residents when they do not know you are watching. The most recent assessment was completed in March 2025 and published in May 2025, so ask the home for the latest position on any outstanding concerns.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Glenfield Woodlands measures up against the other homes you’re considering. Free account.
In Their Own Words
How Glenfield Woodlands describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and mental health support in Leicester
Glenfield Woodlands Care Home – Your Trusted residential home
For families seeking specialist care in Leicester, Glenfield Woodlands Care Home provides support for people living with dementia and mental health conditions. The home, which also welcomes residents with physical disabilities, focuses on caring for adults over 65 in the East Midlands.
Who they care for
The team at Glenfield Woodlands has experience supporting residents with dementia alongside those managing mental health conditions. They're also equipped to care for people with physical disabilities.
The home provides dedicated dementia care, with staff who understand the unique challenges and needs that come with memory loss. Their approach combines specialist knowledge with practical daily support.
“To understand more about their approach to specialist care, arranging a visit can help you see if Glenfield Woodlands feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
